Home Care Reviews

At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the trusted home care company in North America. Read what our clients are saying about the quality of our care:

Read Jack W.‘s review of Home Care Assistance on Yelp

It was like a family experience. They were loving, respectful, fun, and knew what they are doing. If they didn’t have the answer, they would get Tommy or Gleria.

— Ms. Stark

It gave me the comfort of not being home by myself. They met the young lady here and made sure that we were both relaxed.

— Ms. Johnson

I can call them anytime. They have live in insistence. They’re polite and on time.

— Mr. W. Hill

We chose them for cognitive therapy and there is a pretty large range of things they’ll help with.

— Anonymous

“We are so appreciative of your company and many of the caregivers that assisted Mom. Roberta will always be a special part of our family. She is an exemplary employee, we are so grateful she assisted mother. Again thank you and Gleria for being there when you were most needed; I believe it was the hands of God to put Home Care Assistance in our lives!”

— Client_2020

“I am extremely pleased with the care service that was provided for my elderly mother by Home Care Assistance of Huntsville, AL. The care manager did an outstanding job of scheduling caregivers that met my mother’s needs, and was always prompt in responding to any questions or concerns that I had. The caregivers were kind and thoughtful. Extra precautions were taken for safe care during the COVID pandemic. Even though my mother has returned to assisted living, I would certainly call on HCA again if she needed additional sitters. I give them a top rating!”

— Donna

“Kelsi, I want to commend you on the professionalism and the attention to provide care that Miss Ashley has given my mother. I would highly recommend your services and miss Ashley’s services for anyone that needs care for a loved one. Thank you it’s been a pleasure dealing with you all”

— Mark Mayer

“Out of my 40 years of nursing, I have not found a more rewarding place/environment to continue a “lifelong” divinely given mandate as HCA/Huntsville, an environment which not only supports their employees but also regards their concerns as well as being attentive to modified alternatives in best accommodating the client & their care needs, I thank you HCA/Huntsville for allowing me the privilege of being a “team member.”

— Amanda F.

“Oh my goodness, we thank-you for being in momma’s life. (Please pardon the tardiness of my response; we have been busy with arrangements for mom.)

Again, we thank you and Gleria for being there when you were most needed; I believe it was the Hand of God that put Home Care Assistance in our lives!

When I return from VA Beach I’d appreciate meeting with y’all as I want to personally, express Our love for Roberta and the blessing she was in mom’s life and ours, as mom’s family. She is an amazing caregiver and Christian woman! I’d love to speak with y’all about elevating her position. She has a passion and God Given gift for caring for older adults with dementia! I’ll look forward to meeting with y’all, in person, to hug your necks!!”

— Betty

“There aren’t words to express the gratitude I have for you god placing you two in my aunt’s life. You are such a blessing! May he bless and keep you and your family safe throughout the coming year.”

— Love, Dianna

“The caregiver that they sent was wonderful. They caregiver that they hired was very good. The caregivers that they sent were wonderful, the owners were in touch with me, and they were very in tune with my needs.”

— Peggy F.

“They were really good with their job. They did the therapy well. They would call before they came to let me know what time they would be here. They helped with is movement and his coordination. He did better while they were coming and working with him.”

— Curtis C_1

“They do things for me that I can’t do for myself. They fix breakfast and get me ready for bed at night. I can’t walk, so they certainly help me.”

— Bette P.

“I like that both the caregivers from Home Care Assistance have been wonderful and are quality. They have made life easier by reducing a tremendous amount of stress for me.”

— Peggy F.

“The caregiver is very sweet towards my mother. My mother has dementia so it is hard for them to have an impact on her life. They are a companion for her.”

— Bonnie E.

“They are very devoted, they are on time, and they care about their job. He has dementia and memory loss, so the services help with his memory and they keep him company.”

— Carroll B.

“It’s never easy to realize that your family needs more help than the family can provide on its own, and the decision to reach for outside support can be difficult. In 2006, my mom was diagnosed with Parkinson’s disease. My parents live in a house on their own and for the past five years, I watched my mom’s mobility and level of independence steadily decrease, and my dad’s levels of stress and responsibility significantly increase. My sister and I looked into several home care organizations and ultimately, decided upon Home Care Assistance. We were impressed with their balanced approach to care, and their thorough and genuine efforts to get to know my mom and find a Caregiver best suited for her needs. Home Care Assistance has been a huge source of support for both my parents. With the help of her Caregiver, my mom can participate in the activities she loves without needing to depend on my dad to accompany her. My dad can now enjoy some relaxing time on his own. In many ways, Home Care Assistance has given my parents a part of their life back. It has been such a relief knowing that they are in such safe and professional hands.”

— Sessional Instructor, Dept. of Counselling Psychology, UBC

“Please extend my thanks to Susan (the caregiver) and her dog. I had a very unusual talk with my mom yesterday in that this was the first call in years where she was so relaxed and so happy with her day and it was clearly due to Susan and her dog. You are providing invaluable gifts to her and I just want you to know how much I appreciate it.”

— Maureen D., Therapist and Clinical Supervisor

“Our family has been using Home Care Assistance services since October 2010 and recommend this company and their caregivers 100%. My mother has Alzheimer’s so we require personal care, companionship and light housekeeping duties. Carolina and her team of case workers really put the effort into finding the right match for the patient and their families. We have been fully supported from all members of the company and appreciate their personal touch.”

— Cathy S., Surrey

“My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May. Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trust worthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the “last minute,” as well as your reasonable cost for the excellent care received.”

— Patricia L. Waller, Retired U.S. Diplomat

“My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away – thankfully, in peace – clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough.”

— Dr. Noam Chomsky

“Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in aging is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.

But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building-for elders, families, supportive friends and, ultimately, for your health care team.”

— Dr. Dennis McCullough

“Thank you both for the opportunity to be part of a Home Care company that has set the bar in excellence, the kindness you show to your clients, staff and caregivers was a deciding factor for me in choosing Homecare Assistance.”

— Wendy Boston

“Paige has done an outstanding job with my mom, and I have nothing but praise for her dependability, patience and maturity especially for someone so young. I thank you and your staff for the excellent service you have provided to my mother (both times) and please feel free to use me as a reference at any time.”

Mr. Jeffrey A